FAQ's

 

Is it required to refrigerate any of the NaturallyMore Nut Butter products?

Our nut butters do not require refrigeration and tests prove that Naturally More products retain the same shelf life and the same nutritional value no matter how they are stored. However, since our nut butters are all natural, oil separation will occur over time and refrigeration will help prevent it.

What is the shelf life of NaturallyMore products?

Naturally More products have a shelf life of 12 months from the date of manufacturing. You can find a “best by” date printed on the lid of each product.

What is the difference between the organic nut butter and non-organic brands?

All natural foods are plant and animal-based products that have not been chemically altered in any way. Organic products are foods that are grown, manufactured and distributed under strict guidelines defined by the USDA. They are free from chemical pesticides, fertilizers and preservatives. Our all natural Organic peanut butter is certified organic.

Why is there a layer of oil on top when I first open the lid?

Since Naturally More products are all natural and free from any preservatives, the oils separate naturally.  It is recommended that you stir the nut butter in the jar well, mixing in the oil, before each use. The product can be refrigerated for a firmer texture, but refrigeration is not necessary. For those who want to include it in a smoothie, use for cooking, drizzle on yogurt or frozen desserts, the unrefrigerated is perfect and best. And when you refrigerate it, it’s a perfect, spreadable texture to easily put on bread without tearing it.

Do all of your nut butters contain Probiotics?

Only the products labeled “with probiotics” include them.  

I have a peanut allergy. Do your Roasted Almond or Chocolate Hazelnut butters contain any trace of peanuts?

The only products that contain peanuts are our Creamy and Crunchy Peanut Butters.  All our other nut butters are made in a separate facility and do not contain any trace of peanuts.

What are the benefits of Omega-3 ALA?

Omega-3 essential fatty acids are “good” fats that have been shown to have heart health and brain function benefits.

Probiotic Questions

 What are Probiotics?

Probiotics are “healthy” bacteria that live in your digestive tract.  They help your body maintain a balance between beneficial and harmful bacteria.  A healthy digestive system is one of the keys to overall wellness and feeling great. Probiotics are widely recognized as being beneficial for both digestive health and immune health when consumed as part of a balanced diet and healthy lifestyle.

Are all probiotics the same?

All probiotics are not the same. We specifically chose to include GanedenBC30 because of its unique ability to survive the manufacturing process and the tough environment in the stomach, and still deliver its benefits to your body..

What are the benefits of probiotics in my diet?

Naturally More nut butters with GanedenBC30 probiotics offer many healthy benefits. They support digestive and immune health, and they support better utilization of the protein found in the nut butters by your body.

What mail service is used to ship your items?

All orders are Shipped via U.S. Postal Service Priority Mail.

How much is shipping?

Shipping is a flat rate of $4.99.

Note: (Heavier orders over 60lbs. may require an overweight surcharge. We will notify you prior to shipping if any additional charge is required.)

How long will it take to get my order?

Most in-stock orders will ship the next business day; however please allow up to 2 business days for us to ship your order.

What payments do you accept?

We accept payments via Paypal with all major credit cards. Paypal is one of the leading secure payment processing companies in the U.S. You don’t need to create a Paypal account to place an order with us. It’s simple, Paypal just requires your email address and credit card. They offer a purchase protection guarantee.

Is your website a safe and secure site to order from?

All payments on our website are secured and encrypted with Paypal Checkout. You will have peace of mind while shopping our site, knowing your personal information will never be shared or sold.

What if I do not love the product?

We are confident you will love your nut butter! If you are not satisfied with your purchase, for any reason, let us know. We offer a 100% Satisfaction Guarantee! We will replace your item or give you a refund of it’s original price. Returns or replacements are limited to 14 business days from your purchase receipt. Items must have been purchased on our website NaturallyMore.com to qualify. 

How do I return the item or get a replacement?

Please contact our Customer Service Department below for all returns. If you are emailing, please include your order number and full name.

Contact Email: orders@naturallymore.com

Phone: (559)-664-5979

Questions?

If you have any other questions or need help placing an order please contact us.