Return & Refund Policy

What mail service is used to ship your items?

All orders are Shipped via U.S. Postal Service Priority Mail.

How much is shipping?

Shipping is a flat rate of $4.99.

Note: (Heavier orders over 60lbs. may require an overweight surcharge. We will notify you prior to shipping if any additional charge is required.)

How long will it take to get my order?

Most in-stock orders will ship the next business day; however please allow up to 2 business days for us to ship your order.

What payments do you accept?

We accept payments via Paypal with all major credit cards. Paypal is one of the leading secure payment processing companies in the U.S. You don’t need to create a Paypal account to place an order with us. It’s simple, Paypal just requires your email address and credit card. They offer a purchase protection guarantee.

Is your website a safe and secure site to order from?

All payments on our website are secured and encrypted with Paypal Checkout. You will have peace of mind while shopping our site, knowing your personal information will never be shared or sold.

Can I cancel my order?

We ship orders very quickly! If you need to cancel your order, please contact our customer service department. If the order has already shipped, the customer is responsible for return shipping. The cost of the return shipping label will be deducted from your refund.

What if I do not love the product?

We are confident you will love your nut butter! If you are not satisfied with your purchase, for any reason, let us know. We offer a 100% Satisfaction Guarantee! We will replace your item or give you a refund of it’s original price. Returns or replacements are limited to 14 business days from your purchase receipt. Items must have been purchased on our website NaturallyMore.com to qualify. 

How do I return the item or get a replacement?

Please contact our Customer Service Department below for all returns. If you are emailing, please include your order number and full name. All shipping costs associated with any return will be the responsibility of the customer.  The customer will not be refunded for any shipping costs that they have paid in the initial order. The cost of the return shipping label will be deducted from your refund.

Contact Email: orders@naturallymore.com

Phone: (559)-664-5979

Questions?

If you have any other questions or need help placing an order please contact us.